We will gladly refund all goods up to 14 days from delivery. All goods must be in their original packaging and in a resalable condition.
To return your goods, simply send an email at firstname.lastname@example.org
Please ensure you include your order number and the reason for your return.
If there has been no error on our part, we will only refund the cost of goods, and not any delivery charges.
If the goods are faulty, contains incorrect goods or damaged, please contact us immediately with pictures if necessary and we will make alternate arrangements to amend the issue.
Do not dispose of any damaged items as we may require to collect your goods to replace. Here at L'Atelier Mâlya we pride ourselves on our customer satisfaction and will do everything we can to maintain 100% happy customers, guaranteed.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility.